Previous Product Support Availability

Cameras and Software

Product Version Recognition Current Status Options
Eagle/Raptor Software Raptor 5 Discontinued but supported Upgrades to Raptor 10 available with purchase of pumped ink supply for Eagle Printheads
Eagle/Raptor Software Raptor 6 Discontinued but supported
Perfect Match Perfect Match 7.0 Discontinued but supported
Perfect Match Gig-E Cameras Discontinued but supported
PC Running Windows 8 and before Discontinued
MCS Software Imager Pro600 Discontinued
MCS Software Imager Pro800 Discontinued
MCS Software GIS 4250 Discontinued
MCS Software Eagle v3 or v4 Discontinued
MCS Software DVT/Perfect Match Discontinued
MCS Software Perfect Match 2.0 thru 6.0 Discontinued
DVT Cameras Discontinued
USB MicroVision Camera Square Cameras Discontinued No parts available
USB MicroVision Camera Rectangular Cameras Discontinued No parts available

 

Inkjet Printers

Array Inkjet Printers The Array series of inkjet printers were originally released before 2000 and have gone through many upgrades and enhancements up until 2012 — which was the last year of new product production. Official support for the Array is available until January 2018.
The following table outlines the various versions of the Array and support levels offered.

Product Version Recognition Current Status Options
Array – After 2006 Small, “Shoebox” controller 25 pin connector for internal boards Discontinued – No parts available
Array – Prior to 2006 -Small “Shoebox” controllers with Internal controller-boards having “forked” electrical connectors.

-All larger, “Tower” controllers

Discontinued in 2007
Gravity Ink Supplies Discontinued – no parts available Can be upgraded to pumped ink supplies. Contact Think Ink at 877-857-2459
Eagle AMS Discontinued – no parts available

 

GIS 4250 Printers

The discontinuation of the 4250 was previously announced in 2009 but parts from our main supplier (HP) were generally available until the end of 2013. Currently our parts department has sporatic parts availability based on trade-ins. Please call our support department for current availability.

Transport Bases

Transport Name Version Recognition Current Status Options
MCS Transports Models:  530, 430, 330,1030 and 1020 Parts widely available
RSI 915 Version 1 Discontinued previous to 2000 Belts and drive & idler rollers available
RSI 915 Version 2   Discontinued in 2008 Belts and drive & idler rollers available
RSI 915 Version 3 Discontinued in 2008 Belts and drive & idler rollers available
RSI 1015 Phased out in 2006 Only belts available
RSI 715 Discontinued Belts and drive & idler rollers available

Dryers

Transport Name Version Recognition Current Status Options
RSI Dryer DH3200 Discontinued – No parts available
RSI Dryer DH6400 Discontinued – No parts available
RSI Dryer DH7200 Discontinued – No parts available
Heraeus UV Dryer F-300 Discontinued – No parts available
Heraeus UV Dryer Light Hammer 6 Discontinued – No parts available
OmniCure Dryer AC575-395 – 3” Discontinued – No parts available
OmniCure Dryer AC9150P – 6” Discontinued – No parts available