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Previous Product Support Availability

Inkjet Printers

Array Inkjet Printers
The Array series of inkjet printers were originally released before 2000 and have gone through many upgrades and enhancements up until 2012 — which was the last year of new product producction. Official support for the Array is available until January 2018.
The following table outlines the various versions of the Array and support levels offered.

Product Version Recognition Current Status Options
Array – After 2006 Small, “Shoebox” controller 25 pin connector for internal boards New or refurbished parts are available through January 2018. No change of repair availability until January 2018

Pricing:

  • $6,000 for swap of 2″ controller
  • $10,000 for swap of 4″ controller
  • Note:  This excludes dongle and other components.

    • Factory-Direct Trade-in option until 12/31/2014 (Expired):

  • $5,000 credit toward list price of any Falcon system
  • $12,500 credit toward list price of any Eagle System
    		•
     Array – Prior to 2006
  • Small “Shoebox” controllers with Internal controller-boards having “forked” electrical connectors.
  • All larger, “Tower” controllers
    		•
  • Discontinued in 2007
  • Replacement controllers have been unavailable for  several years.
  • Occasionally, used trade-in systems are made available as refurbished units.
    		•  Legacy Option:

    Newer style “shoebox” controllers are available as a trade-ins through January 2018 when spare parts will no longer be available.

  • Reconditioned 2″ controllers are available as a “swap”for $8,000.
  • Reconditioned 4″ controllers are available as a swap for $10,000.
  • Note:  This excludes dongle and other components.

    • Trade-in Option until 12/31/2014 (Expired):

  •  Trade-in credit of $3,500 against list price of any Falcon printer.
  • Trade-in credit of $10,000 against list price of any Eagle printer.
    		•

    GIS 4250 Printers

    The discontinuation of the 4250 was previously announced in 2009 but parts from our main supplier (HP) were generally available until the end of 2013. Currently our parts department has sporatic parts availability based on trade-ins. Please call our support department for current availability.
    Transport Bases

    Transport Name Version Recognition Current Status Options
    MCS Transports Models:  530, 430, 330,1030 and 1020 Parts widely available New — Fully Supported
    RSI 915 Version 1 Discontinued previous to 2000 Recommend upgrade to 530

  • $1,500 Factory Trade-in on new 530 transport when part of a new MCS inkjet system. Expires 5/30/2015.
    		•
    RSI 915 Version 2 Discontinued in 2008 No parts availability Recommend upgrade to 530

  • $2,500 Factory Trade-in on new 530 transport when part of a new MCS inkjet system.  Expires 5/30/2015
    		•
    RSI 915 Version 3 Discontinued in 2008 Parts available Fully Supported
    RSI 1015 Phased out in 2006  Limited parts availability  Recommend upgrade to 530